Support
Need help with RidgeRun, subscriptions, Apple Watch setup, Health permissions, or workout data? Send us the details and we’ll help.
Please include your iPhone model, Apple Watch model, iOS/watchOS versions, and what you were doing when the issue happened.
Subscriptions
Ridgerun Pro subscriptions are billed by Apple after App Store approval. You can manage or cancel in iOS Settings → Apple ID → Subscriptions.
Press, Demos, And Partners
Press and reviewers can request evaluation access at ridgerun.app/demo. Qualified creators can apply for the affiliate program at ridgerun.app/affiliate.
Health Data
Ridgerun uses Apple Health permissions to read workout, heart-rate, sleep, and readiness-related data. You can change access any time in the Apple Health app under Sharing → Apps.
Safety
Ridgerun is a fitness and outdoor planning tool, not a medical device or rescue service. For emergencies, use Apple’s native Emergency SOS or local emergency services first.